New Patient Forms
Management of Your Personal Health Information
Communication With The Practice
Complaints & Feedback
If you would like to download a new patient form for your first appointment, please click on the links below:
New Patient Health Information
New Patient Registration Form
Please bring your completed forms with you to your appointment.
Your medical record is a confidential document. It is the policy of the practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
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You are able to download a copy of our privacy pamphlet below:
Telephone:
Doctors in this practice may be contacted by phone during surgery hours. A message will be taken if the doctor is with another patient and your call will be returned when she/he is available.
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Email:
Emails may be sent to citymedprac@cmct.com.au.
This inbox is monitored Monday–Friday during surgery hours by reception. General enquiries are preferred only. For more complex enquiries we suggest you contact the practice by phone:
03 6431 6511.
Emails are generally answered within a business day.
All complaints will be treated seriously and prompt action taken to rectify any problems. Please contact our staff, who will attempt to rectify the problem or pass the matter to the Practice Manager. If it relates to a medical problem it will be referred to the doctor, the clinical leader and the Practice Manager.
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Phone: 03 6431 6511
Email: citymedprac@cmct.com.au
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Complaints can also be referred to:
The Health Complaints Commissioner
GPO Box 960
Hobart Tas 7111
Phone: 1800 001 170
