Contact Us

Phone

(03) 6431 6511

 

Email

citymedprac@cmct.com.au

 

Address

Suite 7-8, Level 1, 10 Marine Tce

Burnie

Tasmania 7320

 

Online Enquiry

* Required fields

Further Information

 

New Patient Forms:

If you would like to download a new patient form for you first appointment, please click on the link below:

New Patient Form

And bring it with you to your appointment.

 

Management of Your Personal Health Information:

Your medical record is a confidential document.  It is the policy of the practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

You are able to download a copy of our privacy pamphlet below:

Privacy Pamphlet

 

Communication With The Practice:

Telephone:

Doctors in this practice may be contacted by phone during surgery hours.  A message will be taken if the doctor is with another patient and your call will be returned when she/he is available.

Email:

Emails may be sent to citymedprac@cmct.com.au, this inbox is monitored Monday - Friday during surgery hours by reception.  General enquiries are perferred only.  For more complex enquiries we suggest you contact the practice by phone: 03 6431 6511. Emails are generally answered within a business day.

 

Complaints & Feedback:

All complaints will be treated seriously and prompt action taken to rectify any problems.  Please contact our staff, who will attempt to rectify the problem or pass the matter to the Practice Manager.  If it relates to a medical problem it will be referred to the doctor, Dr Olomola and the Practice Manager.

Phone: 03 6431 6511, citymedprac@cmct.com.au or julies@cmct.com.au

Complaints can also be referred to:

The Health Complaints Commissioner

GPO Box 960

Hobart  Tas  7111

or 

1800 001 170