Further Information
New Patient Forms:
If you would like to download a new patient form for you first appointment, please click on the link below:
And bring it with you to your appointment.
Management of Your Personal Health Information:
Your medical record is a confidential document. It is the policy of the practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
You are able to download a copy of our privacy pamphlet below:
Communication With The Practice:
Telephone:
Doctors in this practice may be contacted by phone during surgery hours. A message will be taken if the doctor is with another patient and your call will be returned when she/he is available.
Email:
Emails may be sent to citymedprac@cmct.com.au, this inbox is monitored Monday - Friday during surgery hours by reception. General enquiries are preferred only. For more complex enquiries we suggest you contact the practice by phone: 03 6431 6511. Emails are generally answered within a business day.
Complaints & Feedback:
All complaints will be treated seriously and prompt action taken to rectify any problems. Please contact our staff, who will attempt to rectify the problem or pass the matter to the Practice Manager. If it relates to a medical problem it will be referred to the doctor, Dr Olomola and the Practice Manager.
Phone: 03 6431 6511, citymedprac@cmct.com.au
Complaints can also be referred to:
The Health Complaints Commissioner
GPO Box 960
Hobart Tas 7111
or
Phone: 1800 001 170